Then, practice patience.
The recovery solutions are initially a bit limited. But, trust the process and try these first.
Most of you probably have already tried this, but as with all things in Google, we’ve learned that repetition is key. Here’s the Google Account Recovery Form. Oh, yeah, read their terms of service
Google asks you to review policies without having access to your account to double-check.
Somehow, Step 1 to the account disable recovery is to Review Google’s policies. The great part is the second point in Step 1 is “If you believe you didn’t violate any of these, go to Step 2.” So, yeah, they put you on the honor system. From there, it will depend on your activity and honor.
I’ve read posts where folks have done this repeatedly until they heard from someone.
Google Forums have threads from users who’ve asked and received help from top-uber-platinum-devoted members. You’ll have to set up a new account to do it, but you can get a little help. Here’s another thread on how folks have had help getting the account back.
If you have a paid account – Google Drive storage, YouTube / Red, Google Business Apps / G Suite) – especially one related to your disabled Gmail / Google Account, I would suggest going through their customer service. If the disabled account isn’t tied in, you can try claiming it is indirectly part of the service…so I’m guessing.
Also, if you have an account where money changes hands with Google – (AdSense, DoubleClick…) and the disabled account was disabled, I would suggest going through those doors as well.
Like, say you have a buddy who’s a developer over there. That doesn’t mean he can get your Gmail account re-enabled. For all their fun and excitement and plastic / composite Chrome theme-colored Adirondack chairs set about their campus commons, they still have regimentations and divisions of labor they hang to tightly. A company that size seldom has another choice.
I have Google Apps accounts and (more often than not) am AdWords and Analytics certified. When my new domain gets 12 months of history on it, I’ll have my Google Partners status returned. With all that, I can’t get your Google Account re-enabled – probably.
“I’m not brave enough to figure out exactly what he plans to do once remotely logged on. Oooh, he also gave no name and sounded nothing like a ‘David.'”
The truth is, there really isn’t a phone support, initially, for free Gmail support.
I wouldn’t sit and wait on this. The long you wait, the harder it will be to prove you own the account and didn’t do anything intentionally to remove it from good standing.
Here’s to hoping you have backup or redundancy for what you might lose.
My sister hit me up, again, about her Gmail (Google Account) being deactivated. She sent me the following picture:
She’s gone through the steps before, but with life having gotten in the way, she didn’t finish following up. Now, over a year later, she’s going to try to re-enable it. I wrote this so the next time she asks, again, she’ll have a handy guide.